October 5th, 2010
The Associated Press
Dubai , United Arab Emirates , Arlington, Virginia
A blind American traveller says a Dubai airline refused to allow him to fly because of his disability.
Zuhair Mahmoud says he was told by FlyDubai airline staff members that the carrier’s policies did not allow blind travellers to fly unless
accompanied by someone else.
The airline’s chief executive said in an email to The Associated Press on Tuesday that the incident never should have happened and that the
airline doesn’t discriminate against passengers with special needs.
CEO Ghaith al-Ghaith says the airline plans a full investigation and is sorry for the incident.
The 37-year-old Mahmoud, of Arlington, Virginia, says he is staying with family in Dubai until he can catch another flight out to Jordan
before heading back to the U.S.