Canadian Transportation Agency Releases Guide for Travellers with Disabilities

OTTAWA, March 30 /CNW Telbec/ – Today, the Canadian Transportation Agency
released the new publication Take Charge of Your Travel at its Accessibility
Advisory Committee meeting in Ottawa.

This free guide provides information for persons with disabilities that
will help plan their travel and make it easier to get from point A to point B.
It describes accessible services and features for travellers with disabilities who use airplanes and trains, as well as passenger ferries and buses that cross a Canadian or provincial border.

“The guide is going to help travellers with disabilities “take charge” by
anticipating and addressing the challenges that travel can present,” said the
Agency’s Chair and CEO Geoff Hare.

Take Charge of Your Travel replaces the Agency’s popular guide to accessible air travel, of which the Agency has distributed over 60,000 copies. The new guide will better meet the needs of more travellers since it now
covers all federally-regulated modes of transportation. The content of the
guide was developed in consultation with representatives from associations of
persons with disabilities and the transportation industry.

It has been organized in a reader-friendly way by taking the reader from start to finish of a trip and is written in plain language. Other features are the “useful information sources” section, a key words index for quick and easy
searches, and a detachable Reservation Checklist tool. The Checklist sets out some 60 possible services relating to travel such as accessible seating, requesting assistance, and service animal information. It can be used by travellers, travel agents and transportation service providers to plan trips and ensure that accessibility needs are met.

The Agency is undertaking a distribution of the guide to the transportation industry, travel agencies and associations of persons with
disabilities. The guide is available in both official languages, online
through the Agency’s Web site, and in multiple formats upon request.

For copies of Take Charge of Your Travel and the Reservation Checklist, please contact the Agency:

Canadian Transportation Agency
Ottawa, ON K1A 0N9
Tel.: 1-888-222-2592
Fax: 819-997-6727
TTY: 1-800-669-5575

The release of Take Charge of Your Travel is one of a recent series of significant achievements in the area of accessible transportation. For example, the Agency has produced five codes of practice on accessibility, the
most recent focusing on passenger terminals and which will come into effect in
June. All five codes are now supported by a new Agency monitoring methodology with a view to fostering greater industry compliance with their provisions.

The Agency has also issued major decisions on undue obstacles to mobility, such as its “one person, one fare” ruling regarding persons with disabilities who require additional seating on domestic flights operated by Air Canada and
WestJet, and its final judgment on the use of medical oxygen by some persons in order to travel by air.

The Canadian Transportation Agency is an independent Government of Canada quasi-judicial tribunal. Its mandate includes the responsibility to eliminate undue obstacles to the mobility of persons with disabilities within the
federal transportation network. Its mission is to administer Government of Canada transportation legislation, regulations and policies to help achieve an efficient and accessible transportation network. The Agency is breaking down
barriers to accessible transportation by helping to solve problems before they happen.

For further information: News Media Enquiries: Marc Comeau, (819)
953-9961; General Public Enquiries: 1-888-2…,

The Canadian Transportation Agency is online at

To keep up-to-date with our latest news releases and other information, subscribe to our
electronic mail service.

Canadian Transportation Agency

Reproduced from